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We stand behind the quality of our products & guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge — simply email info[at]feelforyourlife.com with a photo of the items in question within 3 days of receiving your order & one of our representatives will evaluate your order for a replacement. We typically do not accept returns, refunds or replacements due to user error such as incorrect selection of sizes, designs, colors, etc. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, so that we can evaluate the issue and make it right.